Signing up for service
In order to sign up for service at an address, you will first need to complete the “Utility Application Form”.
You can print and submit a hard copy which can be found in the Document Center on the right hand side of this page under "More Information" or by visiting the Utility Office customer service window Monday through Friday from 8am – 4:30pm.
If you completed a printed form, you will need to bring it to the Utility Office customer service window during business hours along with a copy of your driver’s license and a copy of your lease agreement or purchase agreement or mail it to 100 Dayton St Yellow Springs, OH 45387 ATTN: Utility Office. After your application is received, it will be processed. You may also email it to one of the Utility Billing Clerks at utilitybilling@yso.com.
*If you own the property, you will need to provide proof of ownership (ie: settlement statement, deed, etc).
Stopping Service
If you need to stop service at any time, simply stop in or call the Utility Billing Office at 937-767-7202 and select Option 2. You will need to provide the date that you wish to stop service and a forwarding address. Note that we will need 48 hours notice in order to get a final reading on your meter(s) in order to process your final bill. We are unable to back-date final reads.
If you wish to stop service you can do so by submitting a request via email at utilitybilling@yso.com , in person during regular business hours, or via phone at 937-767-7202 opt. 2. We require 2 business days notice to final out an account.
A final bill will be sent to your forwarding address during the regular monthly billing cycle.